Not sure which size is right for you? Please see our size guide. They are listed below the available sizes for each of our products.

We understand. We changed our minds too! Even though we want to be able to But when the order is sent We are unable to make changes or cancellations at this time. We hope to have a cancellation window sometime in the future. If the product doesn't work Please change the desired style or request a refund. Please note that domestic returns are free.

Once your order has been submitted You will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is complete You will receive a notification email with your tracking information. Shipping fees are non-refundable in the event of a return.

Yes, we ship worldwide. A shipping fee will be charged. and will be added at checkout.

You can watch the assembly at the link -> https://youtu.be/7XjvUtFSqe8

You can watch the assembly at the link -> https://youtu.be/v_vNaxSYLMI

Stop the juicer and reassemble the juicer properly. In particular, make sure the juicing screen is properly seated and no parts are broken.

Juice may leak out if the pulp container is not fitted properly. Please make sure the pulp container is locked into place.

When juicing, combine low fiber foods (such as carrots) with high fiber foods (suchas kale) to decrease the moisture of the pulp and increase the amount of juice.

All produce is different, with freshness often times determining the amount of juicein it. To extract more juice out of refrigerated produce,soak them in clean water. When juicing, combine low fiber foods (such as carrots) with high fiber foods (such as kale) to decrease the moisture of the pulp and increase the mount of juice. Check if the pressure silicone is assembled properly. Also, cut hard ingredients down to size.

Adding too much food too quickly to the juicer may clog the strainer. Use thereverse button to unclog the food. Also disassemble the parts and clean the strainer.

Adding too much food too quickly to the juicer may clog the strainer and/or cause overheating.
Wait a few minutes for the appliance to cool down again. Once the motor starts, use the reverse button to unclock the food. Also disa ssemble the parts and clean the strainer. If the motor still doesn't work Please contact Kuvings Thailand service center at 02 056 1118 or Line: @kuvingsth

Check if the plug is plugged properly. If the motor still won’t start, please contact Kuvings Thailand service center at 02 056 1118 or Line: @kuvingsth

Try to avoid turning on the juicer if there are no ingredients in it.

There may be extra pulp accumulated underneath the juicing screw. Firmly press down the center of the drum lid while turning it counte r clock wise to open. Also try pressing “ Reverse ” to unclog any food.

Answer

Check to see if the electrical cord is plugged inproperly.'

Check to see if the lid is tightly locked onto the bowl.

Check to see if you’re using the proper blade based on the suggestions on the manual.

If you’ve used the appliance continuously for a long time, it may need a couple minutes to reset.

The bowl is a replaceable component that typically lasts up to a year. Check with the Kuvings Thailand service center at 02 056 1118 or Line: @kuvingsth to see if you may need a replacement.

You can use the auto mix button with one button. It runs for 1 minute 10 seconds.

Manually blend at high speed until you are satisfied with the consistency.

Do not add raw materials more the red line.

Before use, check that the blender jar and lid are Close it tightly and place it properly on the blender motor.

The vacuum function works only when the vacuum and noise reduction cover are firmly closed on the blender base.

1 year on parts and 5 years on motors for Kuvings products.

Call 02 056 1118 or email : online@shimono.in.th for all your service needs.

Warranty registration is important to ensure you have product protection.

Have you bought a second hand Juicer?

If you have purchased a second hand Juicer, you can ask the original owner to transfer the warranty registration to you, just ask them to email us at online@shimono.in.th and inform the name of the purchase information and details of the new owner Then we will transfer it to you.

You register your warranty online.

click to https://kuvings.in.th/pages/warranty-registration and fill in your details.

The serial number is located on the bottom of your product.